Refund policy

Due to the nature of our products, we cannot offer returns or exchanges. Additionally, once an order is placed, it cannot be canceled. However, if there is something wrong with your order, please contact us with your order number and the email address you used when placing your order.

If your parcel is lost, has been in shipping for an unusually long time, or is damaged upon arrival, please reach out to us immediately. We’re here to help!

For assistance, use our live chat option in the bottom left corner, fill out our contact form, or email us at mysteryjerseys@mysteryjerseys.ca.